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<p>Creating course page via bot</p> <p><b>New page</b></p><div>{{Infobox Course<br /> | code = MSL816<br /> | name = Total Quality Management<br /> | credits = 3<br /> | credit_structure = 3-0-0<br /> | pre_requisites = MSL301 &amp; MSL302<br /> | overlaps = <br /> }}<br /> <br /> == MSL816 : Total Quality Management ==<br /> Module I : Introduction to TQM; Customer Orientation, Continuous Improvement, Quality, Productivity and Flexibility, Approaches and philosophies of TQM, Quality Awards, Strategic Quality Management, TQM and corporate culture, Total Quality Control; Basic Analytical tools-Check Sheets; Histograms; Pareto charts, Cause and Effect diagrams; Flow charts. Module II : Statistical Process Control; Advanced Analytical tools- Statistical Design of Experiments; Taguchi Approach; Cost of Quality; Reliability and failure analysis. FMECA, Quality Function Deployment, Benchmarking, Concurrent Engineering. Module III : Quality Teams, Employee practices in TQM organisations: Leadership, delegation; empowerment and motivation; role of communication in Total Quality, Quality Circles; Total Employee Involvement; Problem Solving in TQM- Brain storming; Nominal Group Technique Team process; Kaizen and Innovation; Measurement and audit for TQM; Quality Information Systems, ISO 9000 series of Quality Standards; TQM Implementation; Reengineering and TQM. MSV816 Contemporary Issue in Management 1 credit (1-0-0) The content of the course around a selected advance tropic in Management</div>

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